Telecom Consulting and Managed Services
Let’s get down to business. For many enterprises, their voice and data networks are the very lifeblood of the business. Lose either one and business slows. Lose both and business stops. Designing and managing these environments for high availability is a daunting challenge, particularly in the face of complex technologies and incestuous vendors who often share fiber routes and common network elements.
Help is Available
Meet New World Communications. Our technical staff has decades of experience designing, building, and managing complex national networks.
Our consulting services are custom tailored to meet your specific project and financial goals and are available as needed to save you time, money, and aggravation in designing, implementing, or managing telecom networks. Our goal is to work cooperatively with your team to drive down costs and increase productivity.
Some of the services we offer include:
- Network design and planning
- Disaster avoidance and recovery planning
- Traffic/Circuit optimization studies
- VOIP/SIP planning and integration
- IVR & Call Center solutions
- Carrier/Technology solution review
Managed Services
Let’s get serious. Large national or multi-national networks have far too many moving parts and resulting invoices to manage effectively with spreadsheets or generic accounting packages. As your environment becomes more complex, purpose built Telecom Expense Management (TEM) systems are often the way to roll. These powerful applications manage the full telecom lifecycle from inventory, to trouble management and invoice reconciliation, and often much more.
A Better Way
Meet New World Communications. We have partnered with some of the best TEM providers in the industry with the shared vision of providing simple and economical solutions that are both easy to implement and painless to manage. And, since we work with multiple providers, we can provide a solution that meets virtually any size business need.
We Keep you Grounded
Many TEM providers will lure you in with the capabilities of their software, but often the cost of implementing and managing these solutions far outweigh any savings they generate. In addition, many TEM providers also operate carrier sales agencies with direct ties to the carriers they represent – a clear conflict of interest in our opinion.
We take the extra time to make sure that a TEM solution is truly in your best interests. Often, our other services yield such improvements in cost and management, that a TEM solution isn’t attractive or viable.
We also insist that our TEM providers focus on managing your inventory and invoice processes, and leave the carrier sourcing and account management to our expert team. In the end, you get the best of both worlds!
